IT Outsourcing & Support

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Beside doing websites and social media – Samui Infotech is introducing a long lasting focus main work:

  • 1st, & 2nd Level IT Support
  • Phone – , Remote – , Onsite – Troubleshooting and Services
  • Information Service Facility Management
  • IT Projects & Installation Management
  • IT Consulting
  • IT Outsourcing

How we can help clients, customers and companies:

  • Account Managing; looking for new customers and reporting to existing customers
  • Project, Development & Installation; responsible for all new installation, developing, project designing, advise and consult to the account manager and support/act as 2nd or 3th level support
  • Support & Helpdesk; 1st & 2nd level support. Troubleshooting, phone –, remote -, onsite service, responsible to meet the service level agreements
  • Software Support; 1st & 2nd level support for special software (eg hotel booking software), introduction and teaching new software. Advise and consult to the account manager
IT Outsourcing and Support